Commercial Gas FAQ
Q1. Who is Universal Energy® Corporation?
Universal Energy® Corporation is a Canadian company. The Principals of the organization have in excess of 100 years of combined experience in the energy industry and are responsible for aggregating in excess of one million customer contracts since deregulation.
Q2. Is Universal Energy® Corporation licensed in British Columbia?
Universal Energy® has been approved and licensed as a gas marketer by the British Columbia Utilities Commission (License # A-11-08). Universal Energy® is required to follow the Code of Conduct issued and amended by the British Columbia Utilities Commission.
Q3. Are you affiliated with Terasen Gas?
Universal Energy® is not affiliated with Terasen Gas or any other local utility.
Q4. What causes natural gas prices to rise?
Natural gas prices in the producing regions of North America are determined by the competitive forces of supply and demand. The short-term or spot price fluctuates daily due to several factors including weather and short-term disruptions. For instance, a hurricane in the Gulf of Mexico, or a snap deep freeze in Western Canada, two of the largest gas producing regions, can affect the short-term price of natural gas.
Longer term gas prices are determined by population and economic growth and by factors such as environmental policies. For example, greater demand for gas as an environmentally - preferred fuel for electricity generation could result in increased gas prices.
Q5. How do I benefit by signing with Universal Energy® Corporation?
There is no risk of your natural gas commodity price increasing during the term of this agreement and no retroactive commodity price adjustments. As in the past your utility delivers your natural gas and provides 24 hour emergency service. There are no enrollment costs to signing up with Universal Energy®.
Q6. If I chose Universal Energy® as my supplier, will I receive my utility bill from you?
Your bill will come directly from your utility as it has in the past. Once your application has been accepted by Universal Energy®, our name will appear on your bill as your gas supplier.
Cost of delivery, transportation of energy and other related costs are charged separately by your local utility. Your current utility delivers your natural gas and provides 24 hour emergency and billing services.
Q7. Can I cancel this agreement?
You may cancel this Agreement at any time during the period that ends ten (10) days after the date of the confirmation letter sent to you by Terasen Gas, through written or verbal communication to Universal as illustrated in Section 15 of the Terms and Conditions. You may also cancel this Agreement if there has been a material change in your circumstances or in the services provided by Universal.