Commercial Gas FAQ
Q1. Who is Universal Energy® Corporation?
Universal Energy® Corporation is a Canadian Company. The principals of the organization have in excess of 100 years of combined experience in the energy industry and are responsible for aggregating over one million customer contracts since deregulation.
Q2. Is Universal Energy® Corporation licensed in Ontario?
Universal Energy® has been approved and licensed as a gas marketer by the Ontario Energy Board (License #GM-2004-0537). Universal Energy® is required to follow the Code of Conduct issued and amended by the Ontario Energy Board.
Q3. Are you affiliated with Enbridge or Union Gas?
Universal Energy® is not affiliated with Enbridge or Union Gas or any other local utility.
Q4. What causes natural gas prices to rise?
Natural gas prices in the producing regions of North America are determined by the competitive forces of supply and demand. The short-term or spot price fluctuates daily due to several factors, including weather and short-term disruptions. For instance, a hurricane in the Gulf of Mexico, or a snap deep freeze in Western Canada, two of the largest gas producing regions, can affect the short-term price of natural gas.
Longer term gas prices are determined by population and economic growth and by factors such as environmental policies.
Q5. How do I benefit by signing up with Universal Energy® Corporation?
There is no risk of your natural gas commodity price increasing during the term of this agreement, and there will be no retroactive commodity price adjustments. As in the past, your utility delivers your natural gas and provides 24-hour emergency service. There is no cost to enroll.
Q6. If I choose Universal Energy® as my supplier, will I receive my utility bill from you?
Your bill will come directly from your utility as it has in the past. Once your application has been accepted by Universal Energy®, our name will appear on your bill as your gas supplier.
Cost of delivery, transportation of energy and other related costs are charged separately by your local utility. Your current utility delivers your natural gas and provides 24-hour emergency and billing services.
Q7. How do I cancel this agreement?
You can cancel at any time from the date of entering into the Universal Energy® Agreement until 10 days after receiving a written copy of the agreement. If Universal does not make delivery within 30 days after the delivery date specified in the agreement or if Universal Energy® does not begin performance of its obligations within 30 days after the commencement date specified in the agreement, you may cancel the agreement at any time before delivery or commencement of performance.